1991 Syracuse University, Syracuse, NY; Master of Information and Library Science
1988 Oneonta State University, Oneonta, NY; Bachelor of Arts, English

Associate Professor & Web Librarian, University of Alaska Fairbanks [2/2003-Present]

• Provide innovative ideas and technological solutions for Rasmuson Library patrons and staff.
• Develop, maintain, and evaluate library web applications.
• Configure electronic databases and resources.
• Provide distance & in-person instruction and research assistance to patrons.
• Instruct“Library & Information Research” (LS101), a UAF core curriculum course.
• Work with UAF’s Math, Computer Science, and Art departments to improve upon print and electronic collections in respective subject areas.
• Serve on various library and university committees.
  

Software Engineer, IBM (WebSphere) [6/2001-5/2003]
Technical Writing and Information Management

• Developed and implemented a plan to convert existing documents and author new documents in SGML and XML.
• Successfully advocated use of subject metadata within documentation.
• Collaborate with cross product teams and developers to improve consistency across IBM products and documentation.
• Work with information documentation team to develop customized end-user navigation for browser-based help systems.
• Develop indexes, glossaries, and documentation for browser-based help systems.
• Assist the User Interface team with selection of buttons and terminology.

Adjunct Faculty, University of North Carolina at Chapel Hill, NC [7/1998 - Present]
Clinical Instructor for the School of Information and Library Science. Instruct INLS-50 (Introduction to Computing), INLS-80 (Data Communication Networks), and INLS-181 (Internet Applications). Software and skills taught include:

• Microsoft Office 2000 package (Word, Excel, PowerPoint, Access).
• Internet Protocol, both technical and applicable use of HTTP, FTP, Telnet, SMTP, SSH.
• Basic Unix skills.
• HTML, XHTML, XML, SGML, Javascript, CGI.
• Server side Web authoring using pico and vi.
• Web authoring using Dreamweaver, FrontPage, ColdFusion, and other editors.
  

Freelance Indexer and Web Developer, Kingsley Indexing Services, Fairbanks, AK[1995-Present]

• Create back-of-the-book and Web site indexes using Cindex and FrameMaker.
• Developed a DTD especially for indexes.
• Coded in XSL/T to transform XML indexes into XHTML.
• For a listing of indexing projects, see http://indexpup.com/full-list-of-kingsley-indexes/.

Metadata Manager and Web Programmer Specialist, Cisco Systems [4/2000 - 6/2001]
Brought Web design and information organization expertise to a team of information specialists and engineers during the redesign of several Web-based tools and Web sites.

• Led a cross functional team in the analysis of existing knowledge libraries in order to redesign the system architecture, and improve content navigation and organization of information.
• Developed a thesaurus used for cataloging documentation.
• Assisted with a company-wide task force to create subject metadata, DTDs, and implement XML.
• Responsible for instructing new hire training classes for incoming engineers.
• Wrote new hire training documentation and multimedia tutorials for the Technical Assistance Center (TAC) customer service engineers.
• Developed and maintained Cisco's internal Support Library, TAC Web pages, and internal TAC indexes.

Applications Programmer & Systems Programmer, University of North Carolina at Chapel Hill, NC
[4/1998-4/2000]

• Web programming, database modeling, and database programming for Schools of Medicine and Social Work, and for the University of North Carolina Health Sciences Library.
• Technical writing and training for the Educational Technology Group.
• Example work available to the public:
  http://web.archive.org/web/20030806124352/http://uncle1.med.unc.edu/ (database/Cold Fusion)
  http://web.archive.org/web/20070206191017/http://www.med.unc.edu/ois/etg/training/camera/welcome.htm (technical writing-- note the is from the Wayback machine, so some images are broken)

Multimedia Librarian, Indiana State University Library, Terre Haute, IN [08/1995-05/1997]

• Designed and maintained the library's Web site and Web site policies.
• Assisted with installation and updates of LAN-based CD-ROM products and Web-databases.
• Responsible for Web-server administration and troubleshooting.
• Reference duties for a minimum of 7 hours per week.
• Searched electronic databases, including SilverPlatter, Wilsondisc, Dialog, EBSCOhost, West Law, ProQuest Direct, FirstSearch, and Gale Group/InfoTrac.· Assisted with creation and maintenance of online reserves.
• Bibliographic instruction and curriculum development for classes such as English 105; Internet Searching & Information Quality; Electronic Indexes/Abstracts.
• Webmaster for Diversity Information Online (DION).

Adult Reference Librarian (Substitute), Urbana Free Library, Urbana, IL [10/1991-06/1995]

• Answered patron queries at reference desk.
• Helped users search online catalogs and systems such as DYNIX, CLSI, and InfoTrac.
• Cataloged print and non-print media for vertical file.
• Advised readers on book selection.
• Answered patron queries. Helped users search online catalogs and systems such as DYNIX, CLSI, InfoTrac, and CD-ROM databases.
• Cataloging for vertical file. Advised readers on book selection.

Bookstore Assistant Manager, Waldenbooks, Urbana, IL [1991-1994]

• Responsible for opening and closing store, book selection and ordering, nightly accounting, and maintenance of store.
• Supervised staff of five.

Economics Librarian, Metropolitan Studies Library, Syracuse, NY [1990-1991]

• Cataloged incoming serials.
• Database creation and management of the library's collection.
  

2002. Received an IBM Bravo Award for technical documentation.

2001. Received a Cisco CAP Award for New Hire training development.

1996. Received funding from Indiana State University's President's Commission on Ethnic Diversity to develop the Diversity Online (DION) Web page.

1996. Received funding form Indiana State University's Center of Teaching & Learning to participate in "Teaching With Technology," a project to develop computer applications and to improve the use of technology in the classroom.

Kingsley, Ilana and Karen Jensen. “Learning 2.0 at the University of Alaska Rasmuson Library.” E-JASL: The Electronic Journal of Academic and Special Librarianship 10.2(2009).

Kingsley, Ilana. "The Usability of Academic Library Website Indexes: An Investigation." The Indexer 26.2(2008): 71-78

Kingsley, Ilana, and Mark Morlino. “Rasmuson Library DVD Browser: Fun with Screen Scraping and Drupal.” Code4Lib Journal 5(2008).

Kingsley, Ilana. (1997). "Survey Research for Web Page Redesign: Clickable Buttons and Menu Navigation." Proceedings of the 12th Annual Computers in Libraries '97 Conference. Arlington, VA. March 10-12.

Contributor. (1997). Microsoft Press Computer Dictionary, Fourth Edition. Microsoft Press.

Kingsley, Ilana & Fesenmaier, Daniel R. (1995). "Travel information kiosks : an emerging communications channel for the tourism industry." Journal of Travel & Tourism Marketing Vol 4(1): pp. 57-70.

Eisenberg, Michael B. and Kathleen L. Spitzer, Ilana Kingsley, Christine Darby. (1990). "Trends and Issues in Library Science and Technology." ERIC Clearinghouse.

American Society for Indexers (ASI)